Wednesday, 12 Jun 2024

VCSA Error: Exception in invoking authentication handler User password expired

While working with IT solutions, we often encounter various issues and errors. Sometimes, we find solutions by reviewing logs or simply rebooting the system. In this post, we will delve into the VCSA Error: Exception in invoking authentication handler User password expired, and discuss how to resolve it.

Understanding the Error

When logging into VCSA, we recently encountered an error message that clearly explained the issue: “Exception in invoking authentication handler User password expired.” As the error suggests, the user password has expired, preventing us from accessing the vCenter Server Appliance. To regain access, we need to reset the root user password for VCSA. Let’s explore how to do this.

The Error Message


Resetting the Root User Password

VCSA has its own password policy, where the password for the root user expires after 90 days by default. If this time period has passed, the password must be reset to log in to VCSA.

Follow these simple steps to reset the expired root user password for VCSA:

  1. Make sure you have a command-line tool like PuTTY to access the vCenter Server Appliance.
  2. Login to VCSA using PuTTY. When prompted, provide your current password, followed by the new password.
  3. Once you’ve set the new password, try logging in again.
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By following these steps, you can successfully set a new password for the root user of your vCenter Server Appliance. Now you can log in to the VCSA appliance management interface and verify its health status.

Please note that this post focuses on resetting an expired password. If you have forgotten your password, you can check out the link below for a step-by-step guide on how to reset the VCSA root password.

How to Reset VCSA root password Step by Step ?

That’s it for today, friends. I hope you found this post helpful. If you have any suggestions or feedback, please feel free to leave a comment. If you think this information can assist others, don’t hesitate to share it on social media. If you have any queries, leave them in the comments section, and we will strive to provide you with a solution as soon as possible.

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