Tuesday, 16 Jul 2024
Technology

Eireview – Bringing Your Number to Cricket

We understand that switching to a new mobile service provider can be a daunting task, especially when it comes to transferring your existing mobile number. At Eireview, we aim to make this process as seamless and effortless as possible. Whether you are a new customer or want to add a line to your existing Cricket account, we have got you covered.

How Bringing Your Number Works

Here is a step-by-step guide on how to bring your number to Cricket:

  1. Provide your current wireless account information: When placing an online order, make sure to provide accurate information about your current wireless account.

  2. Confirmation from your current service provider: We will contact your current service provider to confirm the transferability of your number. It is crucial that the information you provide matches your current service provider’s records. If any discrepancies are found, we will notify you via email or text. Remember, this confirmation process must be completed within 48 to 72 hours to avoid order cancellation.

  3. Notification and shipment of your order: Once your current service provider confirms your account information, we will notify you via email and proceed with shipping your order.

  4. Activation and number transfer: When you receive your Cricket device or SIM card, you can activate it. If you are bringing your own device and using an eSIM, we will send you an activation link via email. Your number will be officially transferred when you activate your line.

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What You Need to Bring Your Number

To successfully transfer your number to Cricket, you may need the following information from your current service provider:

  • Current wireless account number
  • Current account PIN
  • Number transfer PIN (if required, request this from your current service provider)
  • Social Security Number (last four digits)
  • Billing ZIP code on account

Here’s What You Need to Know

Here are some important points to keep in mind during the number transfer process:

  • Do not cancel your current wireless service: Your number must remain active to ensure a smooth transfer to Cricket.

  • Stay alert for communication from Cricket: We may reach out to you via email or text message if we require any additional information.

  • Continued service until activation: Your current service will continue to work until you activate your Cricket device.

  • Mixed service during number transfer: During the transfer process, you may experience what we call “mixed service.” This means that your old device may receive calls while your new Cricket device can make calls. This is due to the system’s time needed to transfer your phone number from your current wireless company to Cricket. SMS/MMS messages may take up to 12 hours to function correctly during this period.

Numbers That We Cannot Transfer to Cricket

Please note that certain types of numbers are not eligible for transfer to Cricket. These include:

  • Canceled or disconnected numbers
  • Home phone numbers
  • VoIP (voice over IP) numbers, such as Skype or Google Voice
  • International or toll-free numbers
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If your number falls into any of these categories, don’t worry! You can always get a new Cricket number within your ZIP code.

Frequently Asked Questions

Q: Can I transfer my number if I am a new Cricket customer?

A: Absolutely! We welcome both new and existing customers to transfer their numbers to Cricket.

Q: How long does the number transfer process usually take?

A: The number transfer process typically takes 48 to 72 hours once your current service provider confirms the account information.

Q: What if I need assistance during the number transfer process?

A: If you need any assistance or have any questions regarding the number transfer process, please feel free to call or chat with our dedicated Customer Support team. We are here to help!

Conclusion

At Eireview, we understand how important it is to maintain your existing mobile number when switching to a new service provider. With our straightforward and efficient process, you can easily bring your number to Cricket without any hassle. Remember to gather the necessary information from your current service provider and keep your current service active until the transfer is complete. If you encounter any issues or need assistance, our Customer Support team is always ready to assist you.

Transfer your number to Cricket today and experience exceptional mobile service with Eireview!

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