Sunday, 14 Jul 2024

How to Delete a TikTok Account Without a Phone Number or Email?

If you’re looking to delete your TikTok account but don’t have access to your phone number or email address, you might think it’s impossible. However, there are alternative methods you can try. In this article, we will explore different options to help you delete or recover your lost TikTok account.

Why Do I Need My Email Address or Phone Number?

During the account deletion process, TikTok asks for your email address or phone number to verify your identity. This is a common procedure on social media platforms to ensure that only the account owner can delete the account. While it may seem inconvenient, this step is essential to protect users’ privacy and security.

Can I Still Delete my TikTok Account?

Typically, if you can’t access your account or don’t have access to the associated email address or phone number, it’s difficult to delete your TikTok account. However, you can try contacting TikTok customer support and explaining your situation. Let them know that the account is old, hasn’t been used for years, and that you don’t have access to the original email or phone number. Keep in mind that there is no guarantee that TikTok will delete the account, as it depends on their discretion.

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How Can I Contact TikTok Support?

To contact TikTok support regarding account deletion, follow these steps:

1. Open the “Contact – TikTok” webpage

Google Chrome search results showing the TikTok Contact webpage selected

Start by searching for “Contact TikTok support” on Google and find the official TikTok site. Click on it to open the Contact webpage.

2. Select ““

TikTok website showing the "" option highlighted in red

Once you’re on the TikTok official website, you’ll see the “Contact” heading. Underneath, you’ll find the “Visit the Help Center” subheading. Click on the red “” option.

3. Select “Deleting an account“

TikTok support page showing the "Deleting an account" option highlighted under the "Account and privacy settings" heading

On the support page, you’ll find several options. Under the “Account and privacy” heading, select the “Deleting an account” option.

4. Select “please send a report here“

TikTok "Deleting an account" support page where the "please send a report here" option is highlighted in red

The “Deleting an account” support page will show you the steps required to delete your TikTok account, which unfortunately requires access to your account. Since you don’t have access to your email address and phone number, select “Please send a report here” at the bottom of the page.

5. Explain your situation and send the report

TikTok report page showing a possible explanation for deleting a TikTok account you can't access

On the report page, provide your email address and username (if you remember it), and select an appropriate topic. In the “How can we help?” field, explain your situation. Let TikTok know that you can’t access your account, haven’t used it for years, and ask them to verify the lack of recent activities. Also, mention that you don’t have access to the associated email address and phone number. Send the report and wait for a reply from TikTok, which may take a few hours or days.

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Remember, TikTok may refuse to delete your account. If that happens, don’t worry! You can always create a new TikTok account with a new email address and phone number.

Frequently Asked Questions

Q: Can I delete my TikTok account without a phone number or email?
A: While it’s challenging, you can contact TikTok customer support and explain your situation. They may delete the account at their discretion.

Q: Why does TikTok require my email address and phone number to delete my account?
A: TikTok asks for these details to verify your identity and prevent unauthorized access to your account.


Deleting a TikTok account without a phone number or email address is not an easy task. However, you can try reaching out to TikTok customer support and explain your situation. Remember to be patient, as their response may take some time. If all else fails, consider creating a new TikTok account using a different email address and phone number.