Saturday, 22 Jun 2024

How to Factory Reset an HP Laptop

When your computer is on the fritz and all other troubleshooting options have failed, a factory reset may be the solution you need. Although it may not be the most exciting task, it can bring your HP laptop back to its original working state. Whether you’re looking to start fresh or prepare your laptop for resale, this step-by-step guide will walk you through the process.

How to Factory Reset an HP Laptop on Windows 11 or 10

Step 1: Open the Settings window on your HP laptop by pressing Windows Key + I.

Step 2: Select the “Update and security” option, and then choose “Recovery”.

Update and Security option in Windows 10

Step 3: Under the “Reset this PC” section, select “Get started” for a clean reset that restores your laptop to its factory settings.

The Reset This PC and Get Started buttons in Windows 10

Step 4: Choose whether you want to keep your personal files or remove everything from the system. Follow the on-screen instructions, and make sure your laptop is plugged into a power outlet during the process. Once the factory reset is complete, you will be prompted to set up your HP laptop again.

Different reset options in Windows 10

How to Factory Reset an HP Laptop Without a Password

Step 1: Reboot your HP laptop and press the F11 button immediately after it starts up to access the Troubleshooting menu. If F11 doesn’t work, try using other function keys like F9 or F10.

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Step 2: Select “Troubleshoot” and then choose the “Reset this PC” option. Follow the steps outlined in the previous section to complete the factory reset process.

The F11 options menu for a Windows 10 laptop

Can You Factory Reset an HP Laptop Running Windows 7 or 8?

Yes, you can factory reset an HP laptop running Windows 7 or 8. The process is slightly different from modern Windows OS types.

For Windows 7, follow these steps:

Step 1: Start up your laptop and go to the Control Panel.

Step 2: Click on “System Security” > “System” > “System protection” > “System restore”.

Step 3: Choose between a recommended restore point or select a different restore point, then click “Next” > “Finish”. Confirm the restoration by clicking “Yes”.

For Dell laptops running Windows 8, the factory reset options are identical to those for Windows 11 and 10.

Frequently Asked Questions

Q: How can I prevent my HP laptop from freezing?

A: If you’re experiencing freezing issues on your Mac, try these steps: Spinning wheel? How to stop your Mac from freezing

Q: How do I remove an account from Google Smart Lock?

A: To remove an account from Google Smart Lock, follow these instructions: How to remove an account from Google Smart Lock

Q: Can my Mac get infected with viruses or malware? How do I check for them?

A: Yes, Macs can be infected with viruses and malware. Here’s how to check your Mac for viruses and malware: How to check your Mac for viruses and malware

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Q: My keyboard is locked. How can I unlock it?

A: If your keyboard is locked, follow these steps to unlock it: Here’s how to unlock a keyboard that’s locked

Q: How can I resize an image on Mac, Windows, or a Chromebook?

A: To resize an image, check out this guide: How to resize an image on Mac, Windows, and a Chromebook


Performing a factory reset on your HP laptop can help resolve issues and restore it to its original state. Whether you’re using Windows 11, 10, 7, or 8, the process is straightforward and can be done with or without a password. Remember to back up your important files before starting the reset process. If you have any further questions or need additional assistance, visit the Eireview website for more helpful guides and resources.