Wednesday, 17 Jul 2024
Technology

How to Change or Reset Your Recorder’s Password (Compatible with Lorex App)

This article will guide you through the process of changing or resetting the password of your Lorex recorder for security purposes or in case you have forgotten it. Please note that these instructions only apply to recorders supported by the Lorex App. To check if your recorder is compatible, refer to the Lorex App Product Compatibility Chart on the Eireview website.

Table of Contents

Change or Reset Your Recorder’s Password Through the Lorex App

Change Your Recorder’s Password Through the Lorex App

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

  1. Launch the Lorex app and log in to your account.
  2. Tap above your recorder’s thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password.
  5. Input your current password in the Old Password field, followed by your New Password.
  6. Tap Save.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

Reset Your Recorder’s Password Through the Lorex App

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

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  1. Launch the Lorex app and log in to your account.
  2. Tap above your recorder’s thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password > Forgot device password.
  5. Input the email address linked to your account, then tap Send Reset Instructions.
  6. Check your email to retrieve the temporary password.
  7. Enter the temporary password in the Old Password field, followed by your New Password.
  8. Tap Save.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

Change or Reset Your Recorder’s Password Through Your Recorder (New Local UI)

Change Your Recorder’s Password Through Your Recorder (New Local UI)

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

  1. Log in to your recorder using the recorder username (default: admin) and your current password.
  2. From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.
  3. Under the admin username, click the icon underneath Edit.
  4. Adjust the following settings:
    • Username: Select admin.
    • Modify Password: Enable the option to change your recorder’s password.
    • Old Password: Input your current password.
    • New Password: Enter your new, secure password.
    • Confirm Password: Re-enter your new, secure password.
  5. Click OK to save your changes.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

Reset Your Recorder’s Password Through Your Recorder (New Local UI)

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

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  1. Launch the Lorex app and log in to your account.
  2. Tap above your recorder’s thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password > Forgot device password.
  5. Input the email address linked to your account, then tap Send Reset Instructions.
  6. Check your email to retrieve the temporary password.
  7. Log in to your recorder using the recorder username (default: admin) and your temporary password.
  8. From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.
  9. Under the admin username, click the icon underneath Edit.
  10. Adjust the following settings:
    • Username: Select admin.
    • Modify Password: Enable the option to change your recorder’s password.
    • Old Password: Input your current password.
    • New Password: Enter your new, secure password.
    • Confirm Password: Re-enter your new, secure password.
  11. Click OK to save your changes.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

Change or Reset Your Recorder’s Password Through Your Recorder (Old Local UI)

Change Your Recorder’s Password Through Your Recorder (Old Local UI)

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

  1. Log in to your recorder using the recorder username (default: admin) and your current password.
  2. From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.
  3. Under the admin username, click the icon underneath Edit.
  4. Adjust the following settings:
    • Username: Select admin.
    • Modify Password: Enable the option to change your recorder’s password.
    • Old Password: Input your current password.
    • New Password: Enter your new, secure password.
    • Confirm Password: Re-enter your new, secure password.
  5. Click OK to save your changes.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

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Your recorder’s new password is now ready for use during login.

Reset Your Recorder’s Password Through Your Recorder (Old Local UI)

Please note that only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

  1. Launch the Lorex app and log in to your account.
  2. Tap above your recorder’s thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password > Forgot device password.
  5. Input the email address linked to your account, then tap Send Reset Instructions.
  6. Check your email to retrieve the temporary password.
  7. Log in to your recorder using the recorder username (default: admin) and your temporary password.
  8. From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.
  9. Under the admin username, click the icon underneath Edit.
  10. Adjust the following settings:
    • Username: Select admin.
    • Modify Password: Enable the option to change your recorder’s password.
    • Old Password: Input your current password.
    • New Password: Enter your new, secure password.
    • Confirm Password: Re-enter your new, secure password.
  11. Click OK to save your changes.

Ensure that your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

Frequently Asked Questions

  • Question 1: What should I do if I encounter difficulties resetting my recorder’s password or am unable to log in?
    • Answer: If you encounter difficulties resetting your recorder’s password or are unable to log in, reach out to our technical support for further assistance.

Conclusion

In this article, we have provided step-by-step instructions on how to change or reset your recorder’s password through various methods, including the Lorex App and your recorder’s local user interface. By following these instructions, you can ensure the security of your Lorex recorder and have peace of mind knowing that your password is protected. If you have any further questions or need additional assistance, please don’t hesitate to contact our technical support team.