Sunday, 14 Jul 2024
Technology

Resolving Computer Does Not Shut Down or Turns Itself Back On

Is your computer refusing to shut down or mysteriously turning itself back on? Don’t worry, we’ve got you covered! In this article, we’ll walk you through some simple steps to help resolve this frustrating issue.

Computer Does Not Turn Off

If your computer refuses to turn off, try the following steps:

  1. Press and hold the power button until the computer powers off. This may take 15-30 seconds.
  2. Wait at least 30 seconds and then press the power button to turn on the computer again.

Computer Turns Itself Back On

If your computer keeps turning itself back on, you can try running the SupportAssist tool. This application detects issues such as malware and hardware problems and provides automatic updates. To run the SupportAssist tool, follow these steps:

  1. Press and hold the Windows key and then press the Q key to open the search box.
  2. Type SupportAssist in the search box and select SupportAssist (App) from the list of results.
  3. Click Start Now to run the tests.
  4. SupportAssist will run the tests one by one and provide you with the results.

Preventing Your Computer from Turning Itself On

There are several options you can try to prevent your computer from turning itself on. Dell Technologies recommends starting at the top of the list and working your way down since the last option is the most restrictive.

  • Prevent individual devices from waking up your computer: Some devices, such as network adapters, keyboards, and mice, can wake up your computer. To find out which devices are causing the issue and prevent them from doing so, follow these steps:

    • Press and hold the Windows key and then press the Q key to open the search box.
    • Type cmd in the search box and right-click on Command Prompt (App) from the search results. Select Run as administrator and confirm the selection if asked.
    • In the Command Prompt box, type powercfg -devicequery wake_armed and press enter.
    • Make note of the devices listed.
    • Press and hold the Windows key and then press the Q key to open the search box.
    • Type device manager in the search box and select Device Manager (Control panel) from the list of results.
    • Expand the category of the device that you want to prevent from waking up your computer (e.g., Keyboard, mouse, etc.).
    • Right-click on the device listing and select Properties.
    • Go to the Power Management tab.
    • Ensure the box next to Allow this device to wake up computer is cleared.
    • You can change the power settings for all the devices listed or do it one at a time to determine which device is causing the issue.
  • Turn Off Fast Startup: Fast startup allows your computer to start up more quickly but may also cause it to turn on by itself. To disable this feature, follow these steps:

    • Press and hold the Windows key and then press the Q key to open the search box.
    • Type control panel in the search box and select Control Panel (App) from the results.
    • Select Hardware and Sound.
    • Click Choose what the power buttons do in the Power Options section.
    • Ensure the box next to Turn on fast startup (recommended) is cleared.
    • Click Save changes.
  • Disable Automatic Maintenance: Windows 11 and 10 have a feature called Automatic Maintenance that allows your computer to turn itself on when it needs to perform maintenance tasks. To disable this feature, follow these steps:

    • Press and hold the Windows key and then press the Q key to open the search box.
    • Type control panel in the search box and select Control Panel (App) from the results.
    • Select System and Security.
    • Select Security and Maintenance.
    • Click the Maintenance drop-down menu.
    • Select Change maintenance settings.
    • Ensure the box next to Allow scheduled maintenance to wake up my computer is cleared.
  • Disable Wake Timers: If you want to prevent any scheduled task or device from waking up your computer, you can disable all wake timers globally. Follow these steps to disable all wake timers:

    • Press and hold the Windows key and then press the Q key to open the search box.
    • Type control panel in the search box and select Control Panel (App) from the results.
    • Select Hardware and Sound.
    • Click Edit power plan in the Power Options section.
    • Select Change advanced power settings.
    • Expand the Sleep section.
    • Expand the Allow wake timers section.
    • Ensure Disabled is selected for both On Battery and Plugged In.
    • Click Apply and then OK.
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Frequently Asked Questions

Q: Why does my computer not shut down?
A: There are several reasons why your computer may not shut down properly, such as corrupted system files, incompatible software, or hardware issues.

Q: Why does my computer turn itself back on?
A: Your computer may turn itself back on due to various reasons, including scheduled tasks, wake timers, or malfunctioning hardware.

Q: Can I prevent specific devices from waking up my computer?
A: Yes, you can prevent individual devices from waking up your computer by adjusting the power settings for those devices in the Device Manager.

Q: How can I disable automatic maintenance on Windows?
A: To disable automatic maintenance on Windows, go to the Control Panel, select System and Security, then Security and Maintenance, and change the maintenance settings to prevent your computer from waking up for maintenance tasks.

Q: Should I turn off fast startup on my computer?
A: Disabling fast startup can help resolve issues where your computer turns itself back on, so it’s worth trying if you’re experiencing this problem.

Conclusion

We hope this guide has helped you resolve the issue of your computer not shutting down or turning itself back on. By following the steps outlined in this article, you can troubleshoot and fix the problem. If the issue persists, it may be necessary to seek professional assistance. Remember, Eireview is here to help you with all your technology-related concerns. For more informative articles and expert advice, visit Eireview.