Wednesday, 12 Jun 2024

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

Have you ever forgotten the password for your Lorex recorder? Or do you simply want to change it for security purposes? In this article, we will guide you through the process of changing or resetting your recorder’s password. Please note that these instructions only apply to recorders supported by the Lorex Cloud App.

Changing Your Password via Your Recorder

Retrieving your device ID

To get started, you will need to retrieve your recorder’s Device ID. Here are a few ways you can find it:

  • On the side panel of your recorder, alongside the Device ID’s QR Code.
  • In your recorder’s system, right-click and click on “Info”.
  • In the Lorex Cloud app, go to “Settings > Device Info”.

Device Info

Once you have the Device ID, take a picture of the Device Info screen and the sticker with the serial number and model number found on the unit. This information will be useful later on when resetting the password.

Changing or Resetting Your Recorder’s Password

Now that you have the necessary information, you can proceed to change or reset the password for your recorder. Here’s how:

  1. From the Live View display, right-click to open the Quick Menu, and then click on “Main Menu”.
  2. Click on “ACCOUNT”, and then select the User tab from the side panel.
  3. Click on the account for which you want to change the password.
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Next, you will need to configure the following:

  • Username: Set it to “admin”.
  • Modify Password: Check the box to modify the password.
  • Old Password: Enter the current or reset password.
  • New Password: Enter the new password you want to use for the system.
  • Confirm Password: Re-enter the new password.

Please note that the system requires passwords to be a minimum of 8 characters and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

Once you have entered the necessary information, click on “OK” to save your changes.

Frequently Asked Questions

Q: Can I change the password using the Lorex Cloud App?
A: Yes, you can change the password using the Lorex Cloud App. Simply follow the instructions provided in this article.

Q: What should I do if I haven’t received a temporary password?
A: If you haven’t received a temporary password, refer to the article “How to Reset Your NVR or DVR’s Password” for further instructions.


In this article, we have walked you through the process of changing or resetting your recorder’s password. By following these instructions, you can ensure the security of your Lorex recorder. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

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