Wednesday, 17 Jul 2024

Netsuite Change Password – How to Change Password in Netsuite and Best Login Practices

netsuite change password

Irrespective of our technological expertise, we can all relate to the frustration and inconvenience of being forced to change a password. Whether it’s for security reasons or system requirements, changing passwords is an inevitable task that no one likes to complete. And NetSuite is no exception.

If you find yourself in this situation and are wondering how to change your password in NetSuite, you’ve come to the right place.

In this article, we will guide you through the steps to change your password in NetSuite and provide some best login practices to follow in 2020.

NetSuite Change Password

If you have purchased a NetSuite account, you can visit the NetSuite Login page by accessing the following URL: NetSuite Login.

Once you are on the login page, you will need to enter your email address and password. As a security measure, you may be asked to change your password after the initial login. This is especially true if it’s your first time logging into the account. You will be directed to a NetSuite change password page where you will need to submit your current password and create a new password.

The criteria for the new password will be determined by the administrator. For example, you may be required to select an alphanumeric password with at least one capital and one lowercase letter. The precise criteria for setting a new password will be mentioned on the NetSuite change password page.

If you are an administrator of the NetSuite account and wish to define or change the criteria for NetSuite change password, you can do so by visiting Set Up > Company > General Preferences.

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Alternatively, if you are already logged into NetSuite and want to change your password, you can click on “Change Password” from the Settings Portlet.

If you have forgotten your password, you can click on “Forgot Your Password” on the login page. NetSuite will send a link to your valid email address, allowing you to reset your password. After clicking the link, you will be required to answer your security questions to renew the password.

Security Questions

An important step in the process of changing your NetSuite password is answering your security questions. These questions are important because they will be used to retrieve your password in case you forget it.

You will be prompted to set up your security questions during the first login. If you don’t wish to set them up immediately, you can choose “Remind Me Later”. However, it is recommended to complete this step as soon as possible.

When choosing security questions, make sure they are rational, memorable, and easy to understand. You will need to remember these security questions in case you forget your password, log in from a new device, or have enabled double authentication.

If you wish to update your security questions at any time, you can do so by clicking on “Update Security Questions” from the Settings Portlet on your Dashboard.

In case you don’t remember your password or security questions, the Administrator of your NetSuite account has the right to change the password through the employee record.

NetSuite Login Best Practices

Now that we’ve covered the steps to change your NetSuite password, let’s briefly discuss some best login practices you should implement in 2020.

Enforce IP Restrictions

NetSuite allows administrators to control the accessibility of the account through IP addresses. Enabling IP restrictions ensures that even if login credentials are stolen, an attacker won’t be able to access the NetSuite account from an unauthorized IP address. All access requests from unauthorized IP addresses will be automatically blocked by the system.

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To enable IP restrictions, administrators must visit Setup > Company > Enable Features. Under the “Access” header, there will be a checkbox to enforce IP restrictions.

After checking the “Access” header, administrators should go to Setup > Company > Company Information. Below the “Time Zone” field, they will find the “Allowed IP Addresses” field. Administrators can enter authorized IP addresses here, limiting access to only those addresses.

Use Strict Password Settings

Setting strict password requirements is another best practice to secure unauthorized access to your NetSuite account. NetSuite allows administrators to set preferred password criteria to enforce strong passwords.

As a best practice, administrators should enforce long password requirements with adequate complexity. Users should be forced to create longer passwords and use combinations of alphanumeric codes with capital and lowercase letters. Remember, the more complex the password, the more secure the account.

Login Password Settings

Here are some best login password settings administrators can enforce to minimize the risk of account breaches in 2020:

  • The length of the password is more important than complexity. Complex passwords may seem difficult to breach, but they can also be harder for users to remember and may result in frequent account lockouts.
  • Avoid setting frequent password expiry. While changing passwords regularly may seem like a good security measure, frequent password changes can make it harder for users to remember their passwords and increase the workload for administrators.
  • Complexity is still important, but don’t overdo it. Striking a balance between complexity and ease of remembrance is crucial. Overly complex passwords can lead to frequent account lockouts.

Use Two-Factor Authentication

Two-factor authentication adds an extra layer of security to minimize the chances of a stolen NetSuite account. This process requires double verification of identity before being allowed to log into the account. It may involve a password and a verification code sent to a mobile device or email.

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NetSuite enables two-factor authentication settings for all “Highly Privileged” accounts by default. These accounts include privileged roles like administrators. It is important to enable two-factor authentication for these roles, as any breach into their accounts can have severe consequences for businesses.

Apart from the auto-setup of two-factor authentication for “Highly Privileged” roles, administrators also have the option to enable dual authentication on any user account they deem necessary.

Frequently Asked Questions

Q: How can I change my password in NetSuite?

A: To change your password in NetSuite, visit the NetSuite Login page and enter your email address and current password. If it’s your first login or you’re asked to change your password, follow the instructions provided on the NetSuite change password page.

Q: What should I do if I forget my NetSuite password?

A: If you forget your NetSuite password, click on “Forgot Your Password” on the login page. NetSuite will send a link to your valid email address, allowing you to reset your password. Make sure to answer your security questions to renew the password.

Q: How can I update my security questions in NetSuite?

A: To update your security questions in NetSuite, log in to your account and go to the Settings Portlet on your Dashboard. Click on “Update Security Questions” and follow the instructions provided.


In this article, we discussed the steps to change your password in NetSuite and provided some best login practices to follow in 2020. By implementing these practices and staying vigilant, you can enhance the security of your NetSuite account and keep your data safe.

Remember to always prioritize strong passwords, enable IP restrictions, and consider using two-factor authentication. These measures will help protect your account from unauthorized access, ensuring the confidentiality and integrity of your data.

For more information about NetSuite and its features, visit the Eireview website.