Saturday, 13 Jul 2024

iPhone: Understanding the “Reset End-to-end Encrypted Data” Feature

When setting up a new iPhone, you may come across a message that prompts you to reset end-to-end encrypted data. This message typically appears when the iPhone has not been approved from another device. If you see a message that says, “Can’t approve this iPhone?” with a selection to reset encrypted data, it’s important to understand what this feature does and how to proceed.

What is End-to-end Encrypted Data?

End-to-end encrypted data is a security feature implemented by Apple to safeguard your personal information. It ensures that your data remains protected by encrypting it with a unique key before transmitting it to another user.

To utilize this feature, you must have two-factor authentication set up on a trusted device. This additional layer of security ensures that only authorized individuals can access your encrypted data.

Understanding the Consequences of Resetting Encrypted Data

One common concern among users is whether resetting end-to-end encrypted data will result in the loss of photos, music, or other personal data stored on the iPhone. Rest assured, resetting this feature will not delete your personal files. However, it may erase certain items such as search histories, passwords, iCloud messages, health data, Apple Card transactions, Siri information, iCloud Keychain, home data, memojis, payment information, and the learned vocabulary in the QuickType Keyboard.

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To safeguard important messages, it’s advisable to back them up to iCloud. Additionally, it’s a good practice to regularly back up your entire iPhone to ensure you have a comprehensive backup in case the need arises.

Approving an iPhone

If you encounter the “Can’t approve this iPhone?” message, it’s likely because you haven’t approved the device from your iCloud account. To resolve this issue, follow these steps to approve a new device in iCloud:

  1. Sign into iCloud using an approved device.
  2. Attempt to sign into iCloud using the unapproved iPhone.
  3. You should receive a notice on your approved device requesting approval for the unapproved device. Select “Allow” and enter your Apple ID verification code.
  4. After a short while, all the data should synchronize automatically.

Disabling Two-Factor Authentication

If you encounter issues or prefer not to use two-factor authentication, you can try disabling it. To turn off two-factor authentication, access your Apple ID account page and navigate to the security section. From there, select “Account Security” and disable two-factor authentication.

Resetting End-to-end Encrypted Data

If you prefer not to disable two-factor authentication or disabling it doesn’t resolve the issue, you can try resetting the end-to-end encrypted data. In most cases, this can be achieved by simply selecting the “Reset Encrypted Data” option in the message that appears.

If you need to manually reset encrypted data, perhaps due to a forgotten password for encrypted backups, you can perform a reset of your iPhone by following these steps:

  1. Go to Settings (cogwheel icon) > General > Transfer or Reset iPhone > Reset > Reset All Settings.
  2. You may be required to enter your password.
  3. Please note that this process may take a few minutes.
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iPhone: What Does "Reset End-to-end Encrypted Data" Do?

Frequently Asked Questions

Coming soon!


Understanding the “Reset End-to-end Encrypted Data” feature on your iPhone is crucial to ensure the security of your personal information. Remember to approve new devices from your iCloud account and consider implementing regular backups to safeguard your data. If necessary, you can reset this feature or disable two-factor authentication following the provided instructions. Keep your iPhone secure and enjoy a worry-free user experience.

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