Wednesday, 17 Jul 2024
Technology

How to Resolve the “Server Denied POP3 Access for the Given Username and Password” Error

server denied pop3 access for the given username and password

What Causes the “Server Denied POP3 Access for the Given Username and Password” Error?

  • POP Disabled: In some cases, the error is triggered when POP forwarding is disabled in the old account. Ensure that POP forwarding is enabled in both the old and destination accounts.
  • TFA Enabled: If two-factor authentication is enabled for the old account, the issue may be triggered. This is especially common for users with old accounts hosted on the Zoho mail domain.
  • Wrong Credentials: Ensure that you enter the full email address and password correctly when prompted for the old account’s credentials. Some users mistakenly enter the username instead of the email address, resulting in the error.
  • POP Data Limit: Certain email providers impose a daily data forwarding limit. If the user exceeds this limit, POP forwarding is temporarily disabled for the account.

How to Fix the Error?

1. Force Fetch Emails to the Destination Account

  1. Sign out of the source email account and sign in to the Gmail destination account.
  2. Click on the gear icon at the top right-hand area of your screen and select “See all settings”.
  3. Navigate to the “Accounts and Import” tab.
  4. Go to “Check mail from other accounts” and click on “Add a mail account”. This action will open a popup window.
    add-mail-account
  5. In the new window, enter the email address of the source account.
  6. Enter the account password and click on the “Add Account” button.
  7. If the “Server Denied POP3 Access for the Given Username and Password” message appears after clicking “Add Account”, it means the destination account is not trusted by the source account.
  8. Sign out of the destination account and sign in to the source email account using the same web browser.
  9. Go to the Allow Access page and click the “Continue” button. This action will reduce the source account’s security for the next ten minutes, allowing it to trust the destination account.
  10. Log out of the source account and log in to the destination account. Click on “Add Account” as mentioned in step 7. This time, the account should no longer return the POP3 Gmail error.
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2. Enable POP Forwarding

To transfer messages successfully, ensure that POP forwarding is enabled for both email accounts by following these steps:

  1. Launch your browser and sign in to Gmail using your account credentials.
  2. Click on the settings icon at the top right and select “See all settings”.
    settings-icon
  3. Click on the “Forwarding and POP/IMAP” tab.
    forwarding-and-pop-imap
  4. Check the “Enable POP for All Mail” or “Enable POP for Mail That Arrives from Now On” option based on your requirements.
  5. If you choose the “Enable POP for All Mail” option, save the changes.
  6. Repeat the process for both accounts and check if the issue persists.

3. Modify Your Password

If you have confirmed that you’re using the correct email address (not the username) and password, and none of the above solutions have resolved the error, special characters within your password could be the cause.

Some users have reported success by changing their generated password to a simpler, alphanumeric one. To do this, modify your email password from your host’s control panel. If you use cPanel, refer to their tutorial for changing your email password.

Frequently Asked Questions

Q: What is the “Server Denied POP3 Access for the Given Username and Password” error?
A: This error occurs when there are issues with POP forwarding, two-factor authentication, incorrect credentials, or data forwarding limits.

Q: How can I fix the error?
A: Try force fetching emails to the destination account, enabling POP forwarding for both accounts, or modifying the password with simpler characters.

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Conclusion

By following the steps outlined in this article, you should be able to resolve the “Server Denied POP3 Access for the Given Username and Password” error and successfully transfer emails between accounts. If you encounter any further issues, it is recommended to reach out to your email service provider for additional assistance.

Remember, if you have any further questions or concerns, feel free to contact us. We are here to help you!