Sunday, 23 Jun 2024
Technology

Fixing Sling TV Streaming Issues on Xbox One

I was really excited about the prospect of Sling TV being available, as it provided the opportunity for frugal people like me to stream quality programming at a reasonable price without being stuck in a long-term cable contract. My internet download speeds are in excess of 30 Mbps, so streaming TV for the whole house is a very practical solution.

I use Sling TV on multiple devices, but our main TV watching occurs on Xbox One and Roku 3. However, I found that the Xbox One app buffers and stutters much more frequently than its Roku 3 counterpart. I couldn’t explain this discrepancy, except to say that the Xbox One implementation is simply not as stable as Roku’s.

After a discussion with Sling TV support via Twitter, and confirming that I had sufficient bandwidth, they suggested that refreshing the app on Xbox One can help fix streaming issues. I recorded the steps for future reference.

Refreshing Sling TV App on Xbox One

Please perform the following steps:

  1. Sign out from Sling TV app

    • Press the menu key on the remote.
    • Go into settings.
    • Sign out.
  2. Uninstall the Sling TV app

    • Start from Home (press the Xbox button on your controller to go Home).
    • Go to My games and apps, highlight the content that you want to uninstall.
    • Press the Menu button on your controller.
    • Select Manage Game or Manage App.
    • Press the Menu button on your controller again.
    • Select Uninstall.
  3. Power off the TV and the Xbox One for 2 minutes.

  4. Reinstall the app

    • Go to the app store on your Xbox One.
    • Search for the Sling TV app.
    • Download the app.
    • Open the app and sign in using your Sling TV username and password.
  5. Go into Sling TV settings

    • Press the menu key on the remote.
    • Go into settings.
    • Bandwidth Limiting.
    • “High Quality” (lower this to Medium or Low Quality if you are still having issues).
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Quit OneGuide Live TV

If you are using Xbox OneGuide to watch TV, especially with its built-in DVR support, I have personally found this produces errors reminiscent of the Wi-Fi issues mentioned previously. It seems that the DVR, even in the background, can interfere with SlingTV streaming (does not affect Netflix or Hulu). After you have corrected your Sling TV settings, try the following steps:

  1. Hit the Xbox button on your controller.
  2. Select the OneGuide app/tile and press the Menu button on your controller.
  3. Select Quit to close the OneGuide and its DVR capability.

Hope this helps you. Now, back to watching the Walking Dead!

Frequently Asked Questions

Q: Why does the Sling TV app on Xbox One buffer and stutter more frequently than on Roku?
A: The Xbox One implementation of the Sling TV app may not be as stable as Roku’s. Refreshing the app on Xbox One can help fix streaming issues.

Q: How do I refresh the Sling TV app on Xbox One?
A: You can refresh the Sling TV app on Xbox One by signing out, uninstalling the app, powering off the TV and Xbox One, reinstalling the app, and adjusting the bandwidth settings.

Q: Can using the Xbox OneGuide to watch TV interfere with SlingTV streaming?
A: Yes, using Xbox OneGuide, especially with its built-in DVR support, can produce errors that affect SlingTV streaming. Closing the OneGuide and its DVR capability can help resolve the issue.

Conclusion

By following the steps provided, you can resolve streaming issues with the Sling TV app on Xbox One. Refreshing the app and closing Xbox OneGuide can help improve stability and eliminate buffering or stuttering problems. Enjoy your uninterrupted streaming experience!

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