Tuesday, 16 Jul 2024
Technology

Fixed – Encryption Credentials Have Expired [Printer Issue]

what does encryption credentials have expired mean

What Is Error that Encryption Credentials Have Expired?

Some users reported encountering the error that encryption credentials have expired after upgrading from EI Capitan to High Sierra. This error prevents them from printing to networked printers at work, with popular brands such as HP, Dell, Canon, Epson, and others.

The error that encryption credentials have expired is an alert in Mac OS X that informs about expired certificates in the Embedded Web Server, which are rejected by the operating system. These certificates are required to ensure connection security when using the Secure Internet Printing Protocol.

Fixed – Encryption Credentials Have Expired

In this article, we will show you how to fix the error that encryption credentials have expired.

Solution 1: Restart Your Network and Printer

To fix the issue, you can try restarting your network and printer. Here’s how:

  1. Press the power button on your modem to turn it off.
  2. On your printer, navigate to Setup > Network Setup > Restore Network Settings.
  3. Then, turn off your printer.
  4. Next, turn on your modem and wait for it to establish an internet connection.
  5. After that, turn on the printer and connect it to the network.
  6. Once the printer is connected, add a different printer driver.
  7. Go to Apple Menu > System Preferences > Print & Scan.
  8. Select your printer and delete it.
  9. Click the Plus sign and choose Add Printer or Scanner.
  10. Open the Use or Print Using menu and select AirPrint.
  11. Finally, click Add to continue.
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After following these steps, reboot your computer and printer and check whether the issue is resolved.

Solution 2: Create a New Certificate

Another fix for the printer encryption credentials have expired issue is to create a new certificate. Here’s how:

  1. Open your MacBook and enter the printer’s IP address.
  2. After logging in, go to the Network section.
  3. Then, expand the Advanced Settings section and choose Certificates.
  4. Next, click Configure.
  5. Choose Create a New Self-Signed Certificate and click Next to continue.
  6. Finally, click Finish.

After creating a new certificate, reboot your computer and check whether the issue is resolved.

Frequently Asked Questions

Q: What causes the error that encryption credentials have expired?
A: The error is caused by expired certificates in the Embedded Web Server of Mac OS X, which are rejected by the operating system.

Q: Can I fix the error by restarting my network and printer?
A: Yes, restarting your network and printer can help resolve the issue in many cases.

Q: Is it possible to create a new certificate to fix the error?
A: Yes, creating a new certificate is another possible solution to resolve the issue.

Conclusion

This article has provided an overview of the error that encryption credentials have expired and offered two solutions to fix it. If you encounter this error, try the suggested solutions. If you have any better ideas or additional questions, please leave a comment.

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