Tuesday, 16 Jul 2024
Technology

Troubleshooting Tips for Accessing Your Eireview Account

If you’re having trouble logging in to your Eireview account control panel, don’t worry! We’re here to help. Follow these troubleshooting tips to get back on track.

If You Have One Eireview Account

Login screen

  • Ensure Correct Credentials: Make sure you’re using the correct username and password. If entering your email address doesn’t work, try using your username instead. Remember, the password is case sensitive.
  • Type Manually: Instead of relying on your browser to auto-fill the login fields, type in your username and password manually.
  • Remove Old Saved Passwords: If you previously saved passwords that are no longer valid, remove them from your browser’s saved passwords.
  • Forgot Your Password?: If you can’t remember your username or password, click on the “Forgot Your Password?” link.
  • Browser Settings: Check if your browser is accepting cookies and not blocking pop-ups. Make sure your privacy settings allow our site: data.fineartstudioonline.com.
  • Clear Cache and Cookies: If all else fails, try clearing your browser’s cache and cookies.

If you need assistance with accepting cookies, allowing pop-ups, or adjusting privacy settings, you can use a popular search engine to find instructions specific to your device and operating system.

If You Have Multiple Eireview Accounts

If you have multiple Eireview accounts and are having trouble logging in to additional accounts, follow these steps:

  • Use Your Username: When logging in to any additional account, make sure to use your username, not your admin email address.
  • Logout of Master Account: Before logging into any additional account, log out of your master account. To do this:
    • Click on the “Gear” icon in the upper right corner.
    • Click on “Sign Out”.
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You can also manage and login to additional accounts from your master account’s control panel:

  • Login to your master account’s control panel.
  • Scroll down.
  • Click on “Your Other Eireview Accounts”.
  • Click on “Manage this Account” to the right of the additional account.

Please note:

  • The email address on any additional account needs to be confirmed for this function to work.
  • Double-check the account name in the upper right corner if you edit multiple accounts.

Frequently Asked Questions

Q: How do I login to my Eireview account?
A: To login to your Eireview account, go to the login screen and enter your username and password. If you forgot your password, use the “Forgot Your Password?” link.

Q: Can I use Internet Explorer (IE) to access my Eireview account?
A: We highly recommend using Google Chrome or Mozilla Firefox for editing your Eireview site. Internet Explorer may not support all of our features.

Q: I still can’t access my Eireview account. What should I do?
A: If none of the troubleshooting tips mentioned above solve your problem, please contact our support team. Make sure to provide the following information:

  • Type of device you’re using (PC desktop, Mac desktop, iPad, Android tablet, iPhone, etc.)
  • Operating system (Windows 10, Mac OS, iOS, etc.)
  • Browser and its version (Chrome, Firefox, Safari, Edge, Internet Explorer, etc.)

Conclusion

We hope these troubleshooting tips have helped you regain access to your Eireview account. If you have any further questions or need additional assistance, please don’t hesitate to reach out to our support team. We’re here to ensure your Eireview experience is smooth and enjoyable.

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For more information about Eireview, visit our website Eireview.