Friday, 12 Jul 2024
Technology

How to Get Your Blink Camera Back Online

Are you experiencing issues with your Blink Camera going offline? Don’t worry, it’s a common occurrence that can be easily resolved. In this guide, we will walk you through troubleshooting steps to get your Blink Camera back online quickly and efficiently.

How to get Blink Cam Back Online

Change WiFi Network on Blink App

If your Blink Camera is not connecting to WiFi or experiencing network instability, the first step is to switch to a new network. This will help identify if the previous network is causing the issue. Follow these steps to change the network on your Blink Camera:

  1. Open the Blink App and tap on the Sync Module tile.
    Blink Sync Module Settings

  2. Select “Change WiFi Network.”

  3. Follow the instructions and press the Reset button located next to the USB port.

  4. Once the LED flashes the Blue and Solid Green pattern, tap on the “Discover Device” option.

  5. Select “Join” and choose a new network from the list.

  6. Enter the WiFi login credentials and select “Join.”

  7. Upon completing the procedure, the screen will show the “Sync Module Added” message. Tap “Done” to complete the setup.

Power Cycle Blink Cam and Sync Module

If network issues persist, it may be necessary to power cycle your Blink Camera and Sync Module. Power cycling helps eliminate bugs and errors that may be affecting the connection. Here’s how to do it:

  1. Remove the batteries from your Blink Camera. For Sync Modules, unplug the power supply.

  2. Wait for a few seconds.

  3. Reinsert the batteries into the Blink Camera and plug in the power supply for the Sync Module.

  4. After 15 seconds, power on the devices and check for the issue.

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Replace the Batteries on Blink Cam

If changing the network and power cycling the devices didn’t fix the issue, it’s time to check the batteries on your Blink Camera. Low battery levels can cause network connection problems. To replace the batteries, follow these steps:

  1. Remove the Blink Camera from the holder and all other accessories.

  2. If the Blink Camera has a battery cover, remove it.

  3. Use the supplied accessory tool to unlock the latch. Insert the key into the keyhole and turn it anti-clockwise until it is completely unlocked.
    Remove the Back Cover

  4. Remove the worn-out batteries and replace them with fresh 2 AA batteries.

  5. Secure the backplate and start the Blink Camera.

Check for the issue now.

Check the Status of the Network

If the Blink Camera is still experiencing connectivity issues, it’s important to ensure that your network is stable. Run a speed test to check for any abnormalities in connection speed, strength, or latency. If there are any issues, try power cycling your router/modem. Here’s how:

  1. Unplug the power supply of the router/modem and wait for a couple of seconds.

  2. Press and hold the various buttons, including the power button, on the router for a couple of seconds to discharge static charges.

  3. Plug back in the power supply and power on the router/modem.

  4. Run the speed test again and check the status. If the parameters are stable, proceed to connect the Blink Camera with the network.

If the issue persists, consider disabling any VPNs, IP masks, or network filters that may be interfering with the connection.

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Factory Reset Blink Cam and Sync Module

If none of the previous fixes worked, a factory reset may be necessary. Keep in mind that a factory reset will remove user preferences and saved data, so proceed with caution. To factory reset the Blink Camera and Sync Module, follow these steps:

  1. For the Sync Module, locate the Reset Button next to the USB port. Press and hold the Reset Button until the LED flashes Red and then Blue.

  2. For the Blink Camera, locate the Reset Button (usually at the bottom). Press and hold the Reset button until the LED flashes RED and BLUE.

  3. Once the LED flashes BLUE slowly, the reset is complete.

  4. Proceed to link the Sync Module and the Blink Camera to the app again. Check for the issue now.

Final Thoughts

Dealing with network issues on your Blink Camera can be frustrating, but with the right troubleshooting steps, you can get it back online quickly. Refer to this guide whenever you encounter connection problems. If the issue persists, don’t hesitate to contact Blink customer services for further assistance.

Frequently Asked Questions (FAQ)

Do Blink cameras connect to Wi-Fi or the Sync module?

Blink Cameras, except for the Blink Mini, connect to the Sync Module to establish a connection to the network. The Blink Mini can work without a Sync Module.

What does Blink camera offline mean?

When you see the “Camera Offline” message on the Blink app, it means your Blink Camera is no longer connected to a network. In this state, you won’t be able to access the Live View tab or view recordings.

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How do I reconnect a deleted Blink camera?

To add a deleted Blink Camera to the Blink app, follow these steps:

  1. Tap on the “+” Add Device icon on the home screen of the app.
  2. Select the Blink Device you want to add.
  3. Scan the QR code from the Camera/Module.
  4. Confirm the selection by tapping Done.

Conclusion

Having network issues with your Blink Camera can disrupt your daily activities. Thankfully, Blink provides a comprehensive set of troubleshooting procedures to address these issues. By following this guide, you can get your Blink Camera connected and running smoothly. If the problem persists, reach out to Blink customer services for further assistance.

You can find more helpful articles and guides on technology trends at Eireview.