Wednesday, 29 May 2024
Technology

7 Ways to Fix Guided Access Not Working on iPhone or iPad

why won't my guided access turn on

Your iOS device offers various accessibility tools to enhance its usability in many ways. One of these features is Guided Access, which allows you to restrict your iPhone or iPad to a single application. However, Guided Access may not always work flawlessly. If you’re experiencing issues with Guided Access on your iPhone or iPad, you’ve come to the right place.

This article will focus on troubleshooting and resolving the problems that may be affecting Guided Access. Before diving into the solutions, let’s understand why Guided Access might not be working on your device.

Why Is Guided Access Not Working on iPhone or iPad?

There could be several reasons why Guided Access is not working on your iPhone or iPad:

  • Guided Access may not be enabled on your device. It’s not enabled by default, so it’s possible that you accidentally disabled it or haven’t turned it on.
  • The accessibility shortcut for Guided Access may not be enabled.
  • A software bug might be affecting Guided Access.
  • The power button on your device may be damaged or restricted by a case.

Now that we’ve identified some possible causes, let’s explore the methods to fix Guided Access not working on your iPhone or iPad.

How to Fix Guided Access Not Working on iPhone or iPad

Here are seven easy ways to fix the problem and get back to using Guided Access on your iOS device without any issues.

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1. Enable Guided Access Session

Before trying any other method, make sure Guided Access is enabled on your device. If you haven’t enabled it or accidentally disabled it, follow these steps:

Step 1: Open the Settings app and tap on Accessibility.
Open Settings app

Step 2: Tap on Guided Access.

Step 3: Turn on the toggle for Guided Access.

Step 4: To easily activate Guided Access, turn on the toggle for Accessibility Shortcut and use a triple click of the side button or home button (if available) on your iPhone.

2. Enable the Accessibility Shortcut if Guided Access Won’t Turn On

By default, a triple click on the side button or home button triggers Guided Access through the Accessibility Shortcut. If Guided Access is not working, check if it is assigned to the triple-click shortcut:

Step 1: Open the Settings app and tap on Accessibility.

Step 2: Scroll down to find Accessibility Shortcut and ensure that Guided Access is checked.

3. Check the Power Button if Guided Access Is Not Working on Triple Click

If Guided Access is not activating with a triple click of the power button or home button, make sure the buttons are not damaged or restricted by a case.

4. Review Guided Access Options

Guided Access offers various options to give you full control over the feature. If you’re unable to use certain options, they may be disabled in the settings menu. For example, you might wonder why the touchscreen is still working even with Guided Access enabled. Ensure that you enable toggles for all the available options in the Guided Access menu:

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Step 1: Open the Guided Access menu by triple-clicking the side button.

Step 2: Tap on Options.

Here are a few options you can control:

  • Disable the side button and volume buttons to prevent closing the screen or adjusting the volume.
  • Disable motion to lock auto-rotate.
  • Disable any keyboards within the app.
  • Set a time limit for Guided Access to automatically disable after a specific duration.

5. Restart iPhone or iPad

Restarting your device can help resolve problems with Guided Access. If there are any bugs in the current session that are affecting Guided Access, starting a fresh session may solve the issue.

Step 1: Shut down your device:

  • On iPhone X and above: Press and hold the volume down and power buttons.
  • On iPhone SE 2nd or 3rd gen, 7, and 8 series: Press and hold the power button.
  • On iPhone SE 1st gen, 5s, 5c, or 5: Hold the top power button.
  • On iPad: Hold the top power button.

Step 2: Drag the power slider to turn off the device.

Step 3: Turn on your device by pressing the power button.

6. Update iPhone or iPad

If many users are reporting issues with Guided Access, Apple will likely release an update to address the problem. Therefore, ensure that your device is running the latest version of iOS or iPadOS:

Step 1: Open the Settings app and select General.

Step 2: Tap on Software Update. If an update is available, tap on “Download and Install” to update your device.

7. Reset iPhone or iPad

If none of the above methods work, you can try resetting your device. This will reset all system-related settings without losing your data. Keep in mind that you’ll need to reconfigure your device after the reset:

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Step 1: Open the Settings app and tap on General.

Step 2: Select “Transfer or Reset iPhone.”

Step 3: Tap on Reset.

Step 4: Tap on “Reset All Settings” to reset all configurations to the default state, which should resolve the issue.

Frequently Asked Questions

  • Q: Why is Guided Access not working?

    • There could be various reasons why Guided Access is not working, including disabled settings, software bugs, or hardware issues. Follow the methods mentioned above to troubleshoot the problem.
  • Q: How do I enable Guided Access on my iPhone or iPad?

    • Open the Settings app, go to Accessibility, tap on Guided Access, and turn on the toggle for Guided Access. Additionally, enable the toggle for Accessibility Shortcut to activate Guided Access with a triple click of the side button or home button.
  • Q: How can I disable certain options within Guided Access?

    • In the Guided Access menu, tap on Options. From there, you can enable or disable various options, such as disabling buttons, motion, keyboards, or setting a time limit.

We hope this article helps you resolve any issues you’re facing with Guided Access on your iPhone or iPad. For more information and resources related to technology, visit Eireview.

Conclusion

Guided Access is a useful feature that allows you to focus on a single application on your iPhone or iPad. However, if you encounter any difficulties with Guided Access, you can follow the methods mentioned above to troubleshoot and resolve the problem. Remember to stay updated with the latest software version and explore the options within Guided Access to fully control the feature.