Sunday, 30 Jun 2024
Technology

Workday Community Access

Have you ever wondered how to install Okta Verify on your mobile device? In this article, we will guide you step-by-step on how to do just that. Okta Verify is an app that provides an additional layer of security when accessing Workday Community. So, let’s get started!

Installing Okta Verify

To install Okta Verify on your mobile device, follow these simple steps:

  1. Download the Okta Verify app from the Apple App Store or Google Play onto your primary mobile device.
  2. Using your computer’s browser, navigate to the Workday Community sign-in page.
  3. Enter your professional email address and password credentials, then click Sign In.
  4. When prompted to enroll in Okta Verify, open the Okta Verify app and select the + or Add Account option.
  5. Choose an account type of Organization and scan the QR code that appears in your computer’s browser.
  6. The next time you sign into the Workday Community, it will offer to send you a push notification or ask for a numeric code.
    • If you choose the push notification, you will be asked to approve it once it appears on your mobile device.
    • If you choose the numeric code, access the code in Okta Verify and enter it into your browser.

Note: You can only enroll Okta Verify on one device at a time. Authenticating on a second device cancels authorization for the first device.

Scanning a QR Code

Scanning a QR code is necessary when setting up Okta Verify on a new mobile device. Follow these steps to scan a QR code:

  1. Using the camera on your mobile device, focus the camera on the QR code.
  2. The mobile device will scan the code, and your Okta Verify account will be set up.
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Changing Mobile Devices

If you need to change to a new mobile device, follow these steps:

  1. Download Okta Verify onto your new device and sign in to the Workday Community on a computer.
  2. Click on your Profile avatar in the top menu and select Settings.
  3. On the settings page, click Multi-Factor Authentication.
  4. Click Remove next to the Okta Verify mobile app. A warning message will appear, alerting you that you will be reconfiguring your Multi-Factor Authentication. Click Yes to proceed.
  5. Select Setup and choose the new mobile device operating system you are using (iPhone or Android).
  6. You will be prompted to launch the verification application on your mobile device. If you have installed Okta Verify, click Next, and a QR code will appear on the screen. Follow the steps mentioned earlier to scan the QR code using your mobile device camera. Then return to your mobile device to finish setup.

Note: If your previously registered factors or devices are inaccessible, please ask your organization’s Workday Administrator or Training Coordinator to submit a case requesting these to be reset.

Frequently Asked Questions

Here are some frequently asked questions about Okta Verify:

  • Q: Can I enroll Okta Verify on multiple devices?

    • No, you can only enroll Okta Verify on one device at a time. Authenticating on a second device cancels authorization for the first device.
  • Q: Do I need to scan a QR code every time I use Okta Verify?

    • No, you only need to scan a QR code when setting up Okta Verify on a new mobile device.
  • Q: How do I change my mobile device for Okta Verify?

    • To change devices, download Okta Verify onto your new device and follow the steps mentioned earlier in this article.
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Conclusion

We hope this article has provided you with a clear understanding of how to install Okta Verify on your mobile device and resolve any queries you may have had. By following these steps, you can enhance the security of your Workday Community access. If you have any further questions or need assistance, don’t hesitate to reach out to your organization’s Workday Administrator or Training Coordinator. Stay secure and enjoy seamless access to Workday Community!

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